SHIPPING POLICY

Processing time: Orders are processed Monday through Friday, within 24-48 hours of receipt. Orders placed on weekends or holidays will be processed the next business day.Order confirmation: Once your order has been placed, you will receive an order confirmation by email with your purchase details, including the order number and the selected products.

Shipping methods: We offer several shipping methods depending on your location. These include standard shipping, express shipping, and international shipping (if applicable). Delivery times vary depending on the method chosen and your location.Shipping cost: Shipping costs depend on the selected shipping method and delivery address. Exact costs will be calculated and displayed in the shopping cart before checkout.

National Shipping: The estimated delivery time for national orders is 2 to 3 business days for standard shipping, and 1 to 2 business days for express shipping.International Shipping: The estimated delivery time for international orders varies depending on the destination. Generally, international shipments take between 7 and 15 business days.Please note that delivery times are estimated and may be affected by factors beyond our control, such as delays caused by postal services or customs.

We do not ship to PO Boxes or military addresses. If the shipping address you provide is a special address or outside our usual coverage area, we will contact you to offer alternative options.

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order through the postal service or our online tracking platform.

For international orders, customs duties and taxes may apply according to the local laws of the destination country. Naturfood is not responsible for these additional charges. We recommend that you check with your local customs authorities before placing your order to understand any additional costs that may apply.

Although we strive to meet delivery deadlines, shipments can sometimes be delayed due to factors beyond our control, such as extreme weather conditions, strikes, or issues with shipping services. In the event of a delay, we will notify you as soon as possible.

If you need to change the shipping address after placing your order, we recommend contacting us as soon as possible. Once the package has been shipped, we will not be able to change the delivery address.

If you have any issues with your order or experience any shipping problems, such as damaged or incorrect items, please contact us within 24 hours of receiving your order. We are committed to resolving any issues quickly and efficiently.

If you have any questions about our shipping methods, the status of your order, or any other shipping-related matter, you can contact us through:- Telephone: +34 620 58 33 64- Email: info@alimentacion-naturfood.com